Privacy Policy
Last updated: November 6, 2026
Welcome to rckt corp. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any related media form, media channel, mobile website, or mobile application connected to it.
The controller of the data collected through this site is rckt corp., based in Ontario, Canada.
Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal data, such as your name, shipping address, email address, telephone number, and demographic information that you voluntarily provide.
- Derivative data, such as IP address, browser type, operating system, access times, and pages viewed before and after accessing the site.
- Data from chatbot interactions, including queries, feedback, and interactions with AI features.
Use of Your Information
We may use information collected about you via the site to:
- Create and manage your account.
- Deliver service and support.
- Improve the operation of the site.
- Monitor and analyze usage and trends.
- Notify you of site updates.
- Offer products, services, or recommendations.
- Perform other business activities as needed.
Disclosure of Your Information
We may share information when required by law, to protect rights, or with third-party service providers that perform services for us or on our behalf.
Your Privacy Choices
Optional services on this site stay off until you allow them. On your first visit a banner asks about them. Reject all and Accept all decide for every optional service at once, and Manage choices lets you allow product analytics, session replay, error reporting, and aggregate site analytics separately. Until you choose, none of them loads. Your choice is kept in your browser's local storage under rckt.consent, with the date and this policy's revision. We ask again after 12 months, or sooner when this policy changes.
If your browser sends a Global Privacy Control signal and you have not chosen yet, every optional service stays off and no banner is shown. If you allowed a service before turning the signal on, it stops and the banner asks again. You can still allow a service yourself in Privacy choices; that choice is kept.
To change your choices at any time, use Privacy choices in the footer of every page, or . Turning a service off stops it, removes what it stored in your browser, and reloads the page when the service cannot be stopped in place. Nothing new is sent to it after that.
How we use data
- Necessary (always on): delivers the site.
- Product analytics (off until you allow it): shows us how the product is used so we can improve it, such as pages viewed, page speed, and browser and device type.
- Session replay (off until you allow it): recordings of how pages are used, with what you type hidden, so we can see where people get stuck.
- Error reporting (off until you allow it): sends limited error reports so we can diagnose site failures.
Your choices: turn any of these on or off at any time in Privacy choices.
Who handles it: we use service providers to run these functions, and they may process data outside your country, including in the United States and the European Union.
How long we keep it: only as long as we need it for these purposes. What the optional functions collect is kept for no more than 7 years.
Site analytics (off until you allow it): measures aggregate visits to the public site.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. No security measure is perfect, and no method of data transmission can be guaranteed against interception or misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of data collected from children under age 13, contact us.
Contact Us
If you have questions or comments about this Privacy Policy, contact support@rckt.tech.